Quality
Meeting and Surpassing Customer Requirements
The Dedicated Micros Malta management will:
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- Adopt constantly a Quality Management System based on the requirements of ISO 9001:2015 and AS9100D/EN9100:2016
- Aim to provide products and services on-time which meet or exceed the expectations of its customers assuring that they achieve the return on investment they expect
- Drive a need to continuously improve services to both external and internal customers by improving the Quality Management System in accordance with ISO9001 and AS9100D/EN9100 standards, paying due regard to human and environmental considerations
- Develop the resources and personnel within the organisation, and develop relationships with suppliers and customers to achieve the policy aims
- Ensure appropriate measurable objectives are established and maintained to monitor the achievement of policy objectives.
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